Support

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Have a question, found a bug, or need help with your account? We're here to help.

Email Support

[email protected]

In-App Feedback

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Frequently Asked Questions

How do I delete my account?

Go to Settings and scroll to the bottom of the page. You'll find the option to delete your account and all associated data.

How do I export my data?

Go to Settings and use the "Export Data" button to download all your trip data, journal entries, and photos in a standard format.

Can I share my trips with others?

Yes! Open any trip and use the invite feature to add other users as collaborators. They'll be able to view and contribute to the trip.

How does AI photo analysis work?

When you upload photos, our AI automatically generates captions, tags, and scene descriptions. You can edit or remove these at any time. Your photos are never used to train AI models.

Is my data secure?

Yes. All data is transmitted over HTTPS and stored with encryption. We follow industry best practices for security. Read our Privacy Policy for full details.

Response Time

We typically respond to support inquiries within 24-48 hours. For urgent account security issues, please include "URGENT" in your email subject line.